ZAD.LogisticsAI Quote Copilot
Support Center

Talk to humans when the copilot can't help.

Our UK-based product team supports the AI tool. Send us a message and we will route it to the right person.

Contact channels
Company information
  • Legal nameZAD LOGISTICS LTD
  • Domainzadllogistics.com
  • Registered address99 Millgate, YO8 3LL, England
  • Payment processorStripe Payments Europe, Ltd
  • Office hoursMon–Fri · 09:00 – 18:00 GMT
Send us a message

Open a support ticket

Share details about your question or issue. Include shipment IDs, email addresses used for billing and any screenshots to help us resolve faster.

Typical response: within 1 business day
Help topics

Quick links to common help resources.

Using the AI copilot

How to phrase enquiries, refine lane benchmarks and hand a clean brief to your forwarder.

Billing & invoices

Subscriptions, Stripe receipts, VAT handling, refunds and plan changes.

Data & privacy

How your shipment data is stored, shared and deleted.

Report an issue

Something looks off? Send us a detailed bug report and we will reproduce it.

FAQ

Frequently asked questions

Still need help?
Email us directly and include your account email if possible.
Email support